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MediLine Enterprises Inc
MEDISPORTS · Shockwave Therapy

SW3200 Basic Shockwave Therapy Device

A portable, battery-powered radial shockwave system for orthopaedic and physiotherapy use — programmable energy, frequency and protocols, with a touchscreen interface built for clinical workflow.

MEDISPORTS SW3200 Basic shockwave therapy device with wired handpiece
Overview

Electromagnetic ballistic shockwave, precisely controlled

The SW3200 Basic generates radial shockwaves electromagnetically: a projectile is accelerated along a precision ballistic path inside the handpiece, and the resulting shockwave is transmitted into tissue through the applicator and a coupling gel — producing a therapeutic effect at the treatment site.

Built for daily clinical use

The wired handpiece connects to a compact, battery-powered control unit with a colour touchscreen, a physical adjustment knob, and shortcut buttons for manual therapy, saved favourites, and guided protocols. A fully charged battery supports roughly 20,000 shocks at 120 mJ / 10 Hz, with a full recharge in under 3 hours — or the unit can run continuously from mains power.

Energy, frequency and shock count are all independently adjustable, and the device stores up to 30 custom protocols alongside its pre-programmed protocol library, so a clinic can standardise treatment across practitioners while still tailoring sessions to each patient.

SW3200 Basic wired handpiece with applicator and connector cable
The wired handpiece houses the shockwave generator and connects directly to the control unit.

Indications

Relieving pain, supporting recovery

The SW3200 Basic is intended for the electromagnetic generation and application of radial shockwaves in orthopaedics and physiotherapy, used to relieve pain and support treatment of:

Myofascial pain syndrome Plantar fasciitis Patellar tendinopathy

Intended for use by or under the supervision of qualified healthcare professionals — doctors, therapists, and trained paraprofessionals — on adult patients (18+) who are able to communicate clearly about the treatment experience. Designed for clinical settings; not intended for home use.

Safety information

Contraindications & precautions

Shockwave therapy is a well-tolerated modality when used within its intended scope. As with any clinical device, treatment should only be carried out by trained professionals who understand its limitations.

Should not be used

  • On or near vascular disease
  • Over local infections
  • Around malignant or benign tumours
  • Directly on cartilage or small spinal facet joints
  • Over implanted electronic devices (pacemakers, pumps)
  • Near metal implants after a fracture
  • Over open wounds
  • After fractures, torn or damaged muscle fibres

Generally advise against

  • Blood clotting disorders or anticoagulant therapy
  • During pregnancy
  • Neurological disease affecting vasomotor function in the area
  • Over air-filled cavities (e.g. thoracic spine)
  • On children, particularly near growth plates

Use caution with patients

  • With impaired sensibility
  • With severe autonomic disorders
  • Under the influence of drugs or alcohol

Treatment may occasionally cause irritation, petechiae, bruising, swelling, pain, discomfort or redness at the treatment site. Ear protection is recommended for both patient and operator during treatment. Refer to the full instructions for use for the complete list of warnings and precautions.


Applicators

Three applicator types, one 15mm fitting

Applicators screw directly onto the handpiece and are the part of the system that transmits the shockwave into tissue. Each is a consumable, rated for roughly 1,000,000 shocks of expected life.

SR15

Steel Round

An all-steel contact surface with a rounded profile — a firm, focused feel suited to smaller or well-defined trigger points.

CR15

Compound Round

Steel and silica-gel composite with a rounded contact surface, for a softer, cushioned transmission over broader areas.

CD15

Compound Deep

Steel and silica-gel composite with a flat contact surface, aimed at deeper tissue targets.

Each applicator ships with two differently-sized O-rings, which cushion it during use. Applicators are consumable parts — replace promptly if the rear impact dome shows significant deformation or shortening, and check weekly once an applicator has passed 300,000 shocks.


Control unit

A touchscreen built for the treatment room

The home screen gives one-tap access to every mode: quick body-part guides, full manual control, the pre-programmed protocol library, and saved favourites — with brightness, volume and language all adjustable in Settings.

SW3200 Basic control unit front panel with touchscreen, adjustment knob and shortcut buttons
Touchscreen display, adjustment knob, and dedicated shortcut buttons for manual mode, protocols and favourites.

On-screen & hardware controls

Touch any parameter box to highlight it, then turn the adjustment knob to dial it in — the same motion works whether you're setting energy, frequency, or shock count. Dedicated buttons on the front panel jump straight to manual mode, saved favourites, or the pre-programmed protocol guide without navigating the home screen.

The screen shows live handpiece status (disconnected, ready, or working), a running shock counter that resets with one tap, and battery level at a glance.

SW3200 Basic home screen showing Guide, Manual, Protocols and Favorites shortcuts
Home screen: one tap into guided, manual, protocol, or favourite treatment modes.

Treatment modes

Guided, manual, or fully custom

Quick Therapy

Nine preset body-part programs (Shoulder, Elbow, Hand, Hip/Back, Thigh, Knee, Lower leg, Foot, plus a Manual shortcut) with clinically-informed starting parameters, ready in one tap and still fully adjustable.

Manual Therapy

Full control over energy (60–185 mJ / 1–4 bar), frequency (1–22 Hz) and shock count (100–10,000), plus a Sweep mode that automatically cycles energy and frequency between set minimums and maximums.

Protocols & Favourites

A pre-programmed protocol library organised by body region, each with step-by-step guidance and reference imagery — plus room to save up to 30 of your own custom protocols for fast recall.

ProgramEnergy (mJ)Frequency (Hz)Shocks
Manual100102000
Shoulder8082000
Elbow90102000
Hand9052000
Thigh110152500
Knee100102000
Lower leg100101500
Hip/Back14552500
Foot100103500

Pre-programmed parameters are based on the experience of medical experts and physiotherapists — indicative starting points that remain fully adjustable to clinical judgement and patient needs.


Technical specifications

SW3200 Basic at a glance

Power supply100–240V~, 50/60Hz, 200VA
BatteryLithium-ion, DC 22.2V, 2200mAh — charges in ≤3 hours
Battery capacity~20,000 shocks per full charge (at 120mJ/10Hz)
Frequency range1–22 Hz
Shock energy60–185 mJ at the applicator (1–4 bar)
Accuracy±20%
Suggested mode of operationIntermittent use, max. 6,000 shocks per 15-minute break
Applicator fitting15mm diameter, ±0.1mm
Handpiece dimensionsAbout 259.2 × 113.7mm (L×W)
Main device weightAbout 2.1kg with battery pack
Main device dimensions291 × 170 × 121.5mm (L×W×H), ±2.0mm
Operating environment5–30°C, 20–80% relative humidity, 700–1060 hPa
Storage / transport environment-10°C to +50°C, 10–93% relative humidity, 700–1060 hPa
ConformityProtection class I, internally powered, Application class BF

What's included

Everything needed to start treating

Standard accessories

  • Wired handpiece
  • Applicator SR15
  • Applicator CR15
  • Mains power cable
  • Wired handpiece holder
  • Battery pack
  • Carrying suitcase
  • Applicator removal tool
  • O-rings (two sizes, 10 each)
  • User manual (USB)

Optional accessory

  • Applicator CD15
SW3200 Basic rear panel showing power switch, handpiece connector, USB port and vents
Rear panel: power switch, handpiece connector, USB port for updates, and cooling vents.

Care & service life

Built for years of daily use

8 yrs

Minimum expected service life of the device and its supplied parts, with normal use and proper maintenance.

5M shocks

Expected handpiece service life; an overhaul is recommended approximately every 1,000,000 shocks.

1M shocks

Expected applicator and O-ring service life before replacement is recommended.

Clean the device and handpiece daily with a lint-free cloth and mild antibacterial soap — never submerge it or use solvents, sprays, or harsh chemicals. Disinfect the handpiece with a suitable alcohol-based disinfectant at least weekly, and always clean and disinfect the applicator before treating a new patient. A deeper clean of the shockwave tube and projectile is recommended monthly or every 100,000 treatments.


Frequently asked questions

Common questions about the SW3200 Basic

What conditions is this device used for?

It's intended to relieve pain and support treatment of myofascial pain syndrome, plantar fasciitis, and patellar tendinopathy, as part of a broader orthopaedic or physiotherapy treatment plan.

How long does the battery last?

A full charge takes up to 3 hours and supports roughly 20,000 shocks at typical settings (120mJ/10Hz). The device can also run continuously from mains power.

How often do applicators need replacing?

Applicators are rated for about 1,000,000 shocks. Minor shortening of the rear impact dome doesn't affect function, but replace it promptly if deformation becomes significant, and check weekly once it passes 300,000 shocks.

Can custom treatment protocols be saved?

Yes — up to 30 custom protocols can be named and saved to Favourites, alongside the built-in pre-programmed protocol library.

What maintenance does the handpiece need?

Daily surface cleaning, weekly disinfection, and a deeper clean of the internal guide tube and projectile monthly or every 100,000 treatments. An overhaul is recommended approximately every 1,000,000 shocks.

Is coupling gel included?

No — the device doesn't ship with coupling gel. Use any gel carrying the CE medical device mark, and store, use and dispose of it according to that product's own instructions.


Get in touch

Ask about pricing, delivery & training

Our team can help you configure the SW3200 Basic with the right applicators and accessories for your clinic.

Email
sales@physiosuppliescanada.ca
Phone
+1 905 238 1500
Visit our showroom
Unit 100, 2120 Matheson Blvd East
Mississauga, ON L4W 5E1
Get directions →

This goes straight to our team through the store's contact form.

The SW3200 Basic must only be operated by skilled, specially trained clinicians. Product information on this page is drawn from the manufacturer's user manual and is provided for informational purposes only — it does not replace the official Instructions for Use, which should always be consulted before use.

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